An unasked-for favour creates a debt most people feel compelled to repay

In a classic field study, restaurant servers who left a single mint with the bill saw tips rise by about 3%; two mints handed over 'extra, just for you' raised tips by over 20%, far more than the value of the candy. Cialdini's reciprocity principle: receiving something unprompted creates a felt obligation to give something back, often disproportionate to what was received.

— Robert Cialdini, Influence: The Psychology of Persuasion — 1984
Go deeper: get the book →

One credited idea per card. No filler. Swipe the rest in Savvy.

Keep swiping — it's free Works right in your browser. No app store needed.

More Psychology

All Psychology cards →
More from Robert B. Cialdini →

Five ideas worth knowing, every week

The week's best cards and a puzzle, credited as always. Free, unsubscribe any time.