Economics

Steady nappy sales at the till turned into wild swings in factory orders upstream

Procter & Gamble noticed that retail sales of Pampers diapers barely fluctuated week to week, yet distributor orders swung wildly, and P&G's own orders to raw-material suppliers swung even more. Each link in the chain over-reacts slightly to demand changes to guard against shortages, and those small over-reactions compound moving upstream, like a flick of the wrist becoming a crack at the end of a whip. The pattern, now called the bullwhip effect, shows up across almost every long supply chain.

Jay Forrester, Bullwhip effect — Industrial Dynamics, 1961; named after a 1990s P&G supply-chain study

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